Why.choose.support services from.p2v backup.
Your people should concentrate on your business and your customers, instead of taking care of your backup. You shouldn't have to worry about whether or not you have the latest version or upgrade of your backup software. And downtime of just any duration can have a serious and negative impact on your business and customers too. Purchasing the appropriate level of Support Services from p2vbackup can minimize the damage your company can have.Support.level.
Full support
P2VBackup staff (me) will install, configure, troubleshoot, and answer all usage questions regarding p2vbackup solution. P2VBackup will provide complete infrastructure hardware and software requirements and report needed for implementing P2VBackup solution in detail. You will need to provide us all required details for this. With support P2VBackup will sign privacy agreement for the data that is critical for business. P2VBackup maintains a high level of expertise with these level of support and will provide in depth troubleshooting when necessary. P2VBackup will provide required documentation and training up to one system administrator for process troubleshooting.Response Time for troubleshooting is under 2 hours.
Monday through Friday
24x5 working days
Price for the full solution support is not fixed and it depends on lots of factors. Main factor is to explore how to create virtual backup for you infrastructure and what is the best solution that suits your needs.
Price for full support and full product implementation
- one hour(one mail or one support request)..........50$ or negotiable per project